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Escala Partners Policies

Last Modified: December 28, 2022

Políticas de Partners Escala

About our policies
These policies include requirements that a Partner must complete to participate in Escala's Partner Program and qualify for a certain partner tier. In addition to all terms and conditions set forth herein, all Escala Partners are required to sign and remain in compliance with terms and conditions set forth in the Escala Partner Agreement:
https://alianzas.escala.com/acuerdo-partners
 Escala may update or replace these policies from time to time. 
If the Company does so, we will let you know via electronic means. 
Program entry requirements:
To fully activate your certified partnership with Escala, you must: 
  1. Purchase at least one subscription to a Escala Pro or Enterprise Plan 
  2. Complete the Escala Partner Certification course in academy.Escala.com
  3. Sign the Partner Agreement
  4. Provide the necessary paperwork to receive revenue share and keep an active status in Escala's Marketplace
Why subscribe to Escala to become a Partner? We find that partners who use our software are also the most successful at selling their services tied to it. We want all of our partners to be set up for success, which is why we've made this a program requirement.

Note: In the event that your subscription with Escala is no longer active or you don't comply with the terms and conditions set forth in the Partner Agreement and Partner Policies, you will be removed from the program.
Revenue share
All Certified Partners are eligible to earn revenue share (commissions) per the tiers below when one of their registered and accepted deals / customers / domains buys Escala. This is an opportunity for Partners to add a recurring component to their revenue stream, as commissions are paid for as many months as the customer's subscription remains active for the Escala product line(s). 
 
Commissions are calculated as a percentage (%) of the net monthly recurring revenue (MRR) that Escala receives from a customer's subscription product purchased. Commissions are calculated on the purchase price, not on the advertised price.

The exact percentage of commission a Partner earns depends on the tier:
 
  1. Silver Partners (tier 1): receive 20% of MRR
  2. Gold Partners (tier 2): receive 25% of MRR
  3. Diamond Partners (tier 3): receive 30% of MRR
To maintain commission eligibility, a Partner must keep an “active” Escala subscription and stay compliant with Partner Policies and Agreement. 

For more information about revenue share, please review the frequently asked questions in your Escala Partner Course.
Partner Tiers
All partners start at the Silver level. In order to move to a higher tier and earn more commission, Partners must sell a certain amount of units: 
  1. Silver Partners (tier 1): 1 - 12 units per year
  2. Gold Partners (tier 2): 13 - 25 units per year
  3. Diamond Partners (tier 3): 25+ units per year
Each unit is equal to $1,134 USD. 

A Partner’s tier is subject to adjustment from time to time as follows:
 
  • At the end of each calendar month, Escala will review the Partner’s qualified sales for that calendar year to date and their compliance with all other requirements of the Certified Partner Program. If the Partner qualifies for a higher program tier, they will be moved to that higher tier for the next new month and, thereafter, will earn the program benefits of that tier until the next move becomes effective.
  • Any earned increase in commission rate will not apply to commissions earned in prior months. 
  • Escala will review the Partner’s performance at the end of each calendar year. If they no longer qualify for their current program tier, and qualify instead for a lower program tier, they will be moved to the lower program tier for the new year and, thereafter, will earn the benefits of that tier until the next move becomes effective.
  • For purposes of determining Partner tier, if any transaction that otherwise would constitute a Qualified Transaction is canceled within 120 days from the initial purchase date, the sale no longer constitutes a Qualified Transaction for purposes of determining program tier, and any associated program tier increase received by the Partner as a result of this unqualified transaction will be appropriately adjusted.

Paperwork
To receive revenue share (commissions) you have earned via Escala's Partner Program, you must complete the appropriate paperwork, which includes your: 
  1. Payment information (where you'd receive revenue share payments)
  2. W-8 (Non U.S.persons/entities) or W-9 (U.S. persons/entities) tax forms when applicable.
To do so, you will receive step-by-step instructions via electronic means to fill them out.
 
Revenue share payments will be forfeited if you do not provide the required paperwork within 6 months of joining the program. 
Payment
  • Revenue share is earned thirty one (31) days after Escala receives payment from your customer
  • Revenue share payments are paid out on a quarterly basis on the fifteenth (15th) of the month 
  • Commissions are paid in U.S. dollars only
  • Escala may withhold the Revenue Share payment until the Revenue Share amount that the Company owes you is above $100 USD
  • All payments by Escala will be made by bank transfer, Zelle, or PayPal and it is your responsibility to ensure that you have provided the Company with the most up-to-date and correct payment information to facilitate the transfer. 
  • Escala is not responsible for any fees charged to the Partner by their bank or PayPal.
For more terms on payments, please also see “Section 4: Revenue Share and Payment” in the Escala Partner Agreement.
Registering a deal / customer / domain
In order to be eligible for revenue share, two conditions must happen prior to the close of the sell: 
  1. The Partner must appropriately register the deal / customer / domain within the Partner Tool provided by Escala and
  2. Escala must accept the registration
About accepted registered domains / customers / deals: 
  • Partners should only register deals / customers / domains that they have established a demonstrable business relationship with and who they are actively approaching and are engaging with in a pursuit of a sale. 
  • Deal / customer / domain registration is intended for Partners' current and prospective clients only. 
  • Each accepted registration will expire six months (180 days) from the date the prospect was registered. 
  • If a Partner is actively pursuing a prospect and the registration has expired, they may re-register the prospect manually for another ninety (90) days.
It is important to familiarize yourself with all Escala Partner Program Sales Rules here: 
alianzas.escala.com/reglas-de-venta-partners
This includes detailed processes for how to pursue domains that are not eligible for registration.
    For more relevant terms on registration and eligibility requirements please also see “Section 3: Qualified Transactions” in the Escala Partner Agreement.
    Training & Certifications Requirements 
    We have a number of training and certifications available as part of the Partner program, located in Escala Academy.

    In order to publish your profile in the Partner Marketplace you must pass a minimum of one Escala Certification. In order to become a tiered Partner you must pass and maintain the Partner Certification.

    Certain training and certifications unlock additional opportunities under the program, such as co-producing events with Escala.

    Once certified, Partners are able to promote your partnership through your certification or tier badge.
    Stay up to date with the program
    Keep a close communication with your Partner Account Manager, subscribe to Escala's newsletters, and participate in Partner events to stay up to date with important program updates.

    Questions or concerns?

    Feel free to reach out to our team at alianzas@escala.com
    We'll happily assist you!

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